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Order Returns

Customer satisfaction is important to us. If for some reason your order when received is faulty, defective or does not correspond to what was ordered you may return the ordered product to us within 30 days of purchase. All products must be returned in their original condition and the method of return will be as per our online returns policy. To return a product the customer will be responsible for all shipping and handling charges unless the product was seen to be defective or damaged. For further information or details of what is to be returned, please contact:

  1. By entering the details below, you acknowledge acceptance of our Terms and Conditions in relation to our Returns Policy.

  2. Enter your Customer Order Number and then enter the Email address you used on this order.

  3. Specify items to be returned and then click on the ‘Submit Request’ button, also providing us with information as to how you intend to return the goods.

  4. If you need help with a return please send us an email to returns


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